Freight Broker Automation Platform
Check-calls, carrier tracking, exception detection, shipper notifications — all running on autopilot. Zero touch after setup. Works with any TMS.
Works alongside any TMS
Three problems that keep brokerages stuck.
240+ hrs/month
200 loads × 6 calls × 12 min each. Your dispatchers spend more time on the phone than managing freight.
Hours late
By the time you discover a late pickup or stalled truck, your shipper already knows — and they're not happy.
#1 complaint
"Where's my load?" is the question that kills broker-shipper relationships. Reactive communication = lost accounts.
Six core brokerage workflows, fully automated.
From inbox to autopilot in 6 steps.
Link your Gmail or Outlook with one click. FreightFlow360 securely connects via OAuth — no passwords shared, no IT team needed.
AI reads rate confirmations and dispatch sheets, extracting shipper, consignee, carrier, driver, dates, rates, and reference numbers automatically.
GPS tracking via MacroPoint starts immediately. For carriers without GPS, SMS and AI voice check-calls ensure coverage.
Smart escalation cascade: GPS ping → SMS → AI voice call → dispatch office → broker alert. Every load, every check-call, fully automated.
AI monitors GPS breadcrumbs, check-call responses, and ETA calculations. Late pickups, off-route, stalls, ETA slips — all caught fast.
Milestone emails, exception alerts, and branded tracking pages keep your shippers informed at every step — without you lifting a finger.
For a brokerage doing 200 loads/month.
Manual Cost
$5,280
200 loads × 6 calls × 12 min × $22/hr
Per month in dispatcher time
FreightFlow360
$0–299
Free tier or $299/mo Starter
No per-load fees
Net Savings
$5,131+
Per month saved
Plus fewer lost shippers
50–150 loads/mo
You're wearing every hat. Automation means you don't need to hire a dispatcher just for check-calls. Handle more loads without more headcount.
150–300 loads/mo
Your dispatchers are drowning in routine calls. Free them for exception handling, carrier relationships, and growth. Scale without scaling costs.
300–500 loads/mo
Enterprise tools are too expensive and take months to implement. Get enterprise-grade automation at startup pricing, live in 5 minutes.
No rip-and-replace. Plugs into what you already use.
Any TMS
Email-first approach
MacroPoint
GPS tracking
Any ELD
Carrier location
Gmail / Outlook
Email inbox
Twilio / Telnyx
SMS & voice
240+
Hours Saved / Month
<3 min
Exception Detection
24/7
Automated Coverage
Freight broker automation uses AI and software to handle repetitive brokerage tasks — check-calls, carrier tracking, exception detection, and shipper communication — without manual intervention. Instead of dispatchers spending hours on phone calls and emails, automation handles routine work 24/7 so your team focuses on exceptions and growth.
FreightFlow360 starts free for up to 25 loads/month. The Starter tier is $299/month for 300 loads with white-label shipper pages and carrier scorecards. Compare that to enterprise visibility platforms ($2,000-15,000/month) or the cost of manual check-calls ($5,280/month in dispatcher time for 200 loads).
Yes. FreightFlow360 is email-first — connect your Gmail or Outlook and AI parses load confirmations automatically. No TMS API integration required. Works alongside any TMS you currently use.
Under 5 minutes. Sign up, connect your email with one click, and FreightFlow360 starts reading load confirmations immediately. No IT team, no API keys, no CSV imports. Your first load is tracked within minutes of signup.
FreightFlow360 detects 6 exception types in under 3 minutes: late pickups, off-route deviations, stalled trucks, ETA slips, tracking gaps, and detention risk. Each exception triggers automatic broker alerts and proactive shipper notifications.
FreightFlow360 is built specifically for brokerages doing 50-500 loads/month. Small brokers benefit the most — automation eliminates the need to hire dedicated dispatchers for check-calls, letting a lean team handle more loads.
Basic tools show you a dot on a map. AI-powered automation takes action — it calls drivers, parses emails, classifies exceptions, and notifies shippers autonomously. FreightFlow360 uses Claude AI for text understanding, Deepgram for speech-to-text, and proprietary models for exception detection.
Yes. FreightFlow360 uses encryption at rest and in transit, role-based access controls, and full audit logging. We only access freight-related emails — personal emails are never read.
Automate check-calls, tracking, exceptions, and shipper updates. Free to start. Live in 5 minutes.